Sierra Vs Decagon
TL;DR: As AI has swept through customer support teams, reducing headcount and disrupting legacy helpdesks, Sierra has emerged as one of the...
191 Views
Front Vs Intercom
TL;DR: Like Intercom, Front is retooling around AI, going after both full AI deflection a la Sierra & Decagon as well as AI-assisted human-in-the...
102 Views
$100M/year Lovable For Email Marketing
TL;DR: After hitting a Sacra-estimated $100M in annual recurring revenue (ARR) in September 2025 with 111% net dollar retention, Customer.io now...
285 Views
Primer: Customer.io - 26 Oct 2025
Messaging automation software for developers to send behavior-based emails, SMS, and push notifications
99 Views
Primer: Vibe - 01 Oct 2025
Self-serve ad platform enabling performance marketers to create, target, and optimize connected TV advertising campaigns
83 Views