Customer.Io's Path To $100M
TL;DR: Customer.io has grown annual recurring revenue (ARR) to $50M, up 35% year-over-year, riding the rise of product-led growth. Now, they’re...
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Intercom's $250M/year AI Bet
TL;DR: Intercom is betting their $250M/year business 100% on customer service and leveraging LLMs to turn their chat window real estate on 25,000...
110 Views
Colin Nederkoorn, Founder & CEO At Customer.Io, On The CDP Layer In Messaging
Sacra interview with Colin Nederkoorn, founder & CEO at Customer.io.
99 Views
Klaviyo: The $665M/year HubSpot For Ecommerce
TL;DR: IPO is on the horizon for Klaviyo—a company that rode the wave of Shopify’s growth to $665M in annually recurring revenue as the preferred...
91 Views
Primer: Drift - 18 Apr 2023
Chatbot and live chat tool for sales and marketing teams to engage website visitors
101 Views