Intercom's $250M/year AI Bet
TL;DR: Intercom is betting their $250M/year business 100% on customer service and leveraging LLMs to turn their chat window real estate on 25,000...
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Eoghan McCabe & Des Traynor, CEO And CSO Of Intercom, On The AI Transformation Of Customer Service
Sacra interview with Eoghan McCabe & Des Traynor, CEO and CSO of Intercom.
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Primer: Drift - 18 Apr 2023
Chatbot and live chat tool for sales and marketing teams to engage website visitors
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Sara Du, co-founder And CEO Of Alloy, On Building The Switzerland Of Ecommerce Software
Sacra interview with Sara Du, CEO and co-founder of Alloy, an integration and automation platform for ecommerce.
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